The legal landscape is undergoing a seismic shift, driven by the transformative power of artificial intelligence (AI). This is not a fleeting trend but a lasting change that is set to shape the future of the industry. Once steeped in tradition, the legal field now stands at the crossroad of innovation.
It’s therefore imperative for law firms and their business solution providers to work together to build innovative, secure and efficient solutions that can enhance their client experience. We must also continue to identify ways that we can leverage AI to tackle some of the industry’s biggest challenges to help firms reach new heights.
While many providers have focused on the practice of law, Aderant has made significant investments to concentrate on the business of law. We are committed to putting firms in the best position to integrate innovative solutions into their day-to-day business without friction and aim to be a beacon of stability and innovation that firms around the world can count on every day.
Once steeped in tradition, the legal field now stands at the crossroad of innovation
Our mission is to turn these intricate decisions into enhanced experiences that empower firms and their people with augmented capabilities to meet their clients’ evolving needs. The complexities of complying with client rules and guidelines require significant collaboration throughout a firm. With advances in AI, these challenges can now be managed more efficiently.
We aren’t about reinventing the wheel, we are about refining it — by focusing on bolstering the backbone of law firms: their back office. This involves making strategic, long-term investments driven by the needs of lawyers and legal staff, fostering responsible innovation, and providing continuous support to help firms be more innovative and productive to navigate the changing tides.
Exploring AI’s benefits to the back office
At Aderant, our commitment to AI is resolute. We are dedicated to implementing significant enhancements every quarter, fueling a constant cycle of innovation throughout our product lines. Last year, we unveiled MADDI, an AI-powered virtual associate that is revolutionising the way law firms operate.
Trained on data from our products, MADDI automates routine tasks, provides actionable insights and offers behavioural prompts to optimise complex activities across the firm. Designed for continuous learning and powered by multiple language models with Aderant data and applications, MADDI will become an integral part of all our products, providing clients with a groundbreaking solution to some of the most pressing challenges in their back-office operations.
We believe in being visionary yet pragmatic in our approach to AI — we see the potential, then explore the practical applications. Following a rigorous multistep process to drive meaningful innovation ensures our AI capabilities are thoroughly tested, secure and proven to solve real-world problems. In the realm of legal tech, Aderant is not just a participant but a leader and trusted partner for firms who are aiming to build a path to the future while continuing to meet their bottom line.
Unveiling MADDI was not just a launch but the initiation of a journey designed to propel firms to unprecedented levels of success. MADDI paved the path for the release of Onyx, our revolutionary AI-powered solution that has transformed outside counsel guidelines (OCG) compliance for law firms.
In the past, firms had to juggle between manual and semi-automated systems to handle the complex tasks of managing client engagements, OCGs, timekeeping and billing. This was a challenging and time-consuming process. With Onyx, firms now have at their disposal an AI-powered platform that streamlines and automates OCG compliance across all these areas. This has simplified the process, saved time and increased efficiency for firms worldwide.
We believe in being visionary yet pragmatic in our approach to AI — we see the potential, then explore the practical applications
Onyx does more than redefine the intake process; it transforms it by equipping firms with the tools they need to navigate this minefield, mitigating risks and ensuring compliance throughout the timekeeping and billing process. It’s equivalent to having a compass that always points to safety — identifying and rectifying troublesome terms that can hold up payment — reducing bill rejections by more than 30%. It. It is an organiser, enhancing the structure of the process; a mediator, fostering collaboration during the client review process; and a guardian, ensuring more effective compliance with client requirements.
We’ve also incorporated MADDI into iTimekeep’s Passive Time Assistant, which has revolutionised the way we track billable time, ensuring no minute goes unaccounted for. It effortlessly captures the time spent on diverse activities, leaving no room for discrepancies. Our virtual AI associate is also set to supercharge Milana’s cloud-based docketing system, promising even more efficiency for managing matters.
We have always been about strengthening the law firm back office, and by making long-term investments in AI driven by the needs of lawyers and legal staff, we are effectively helping firms around the world serve their clients more effectively.
MADDI provides firms with an incredible resource that will continue to be integrated across our product suite. These strategic integrations enable us to position ourselves at the forefront of innovation, paving the way for a future filled with exploration, advancement and proven results.
Innovative solutions that are safe and secure
At Aderant, we make sure our products stand up to the highest standards of security before launching them. Our security team conducts a thorough review of every product we introduce, leaving no stone unturned. Being part of the Roper Technologies family, a conglomerate of 28 companies, equips us with even more capabilities to guarantee security and compliance across our products and our organisation.
Our leadership and technology teams engage in continuous dialogues, reinforcing security across all our products and the company. This process allows us to tap into a wealth of shared knowledge with talented industry experts dedicated to building products that help law firms run a better business. The resources and relationships that come with being part of Roper Technologies have enabled us to create a more secure and performant environment for our clients and our employees.
Aderant also undergoes regular SOC 2® Type II examinations. This ensures our products and systems effectively protect the personal assets of our clients, both potential and existing. These examinations, recognised internationally, are a testament to our commitment to data security — confirming that our infrastructure, software, personnel, data policies, procedures and operations have all been thoroughly examined and reviewed.
A pathway for law firms going forward
The fusion of artificial intelligence, cloud-based technologies and legal experts around the world is reshaping the industry, bringing a new era of innovation, efficiency and accessibility. Law firms that understand this are poised to reap substantial benefits from heightened productivity and cost efficiencies that will lead to enhanced client experiences.
At a time of great uncertainty and change, Aderant stands with firms around the world in a collaborative effort to provide stability and preparedness across the legal industry. We are not just keeping up with the times, we are setting the pace, providing solutions to help firms run a better business, and collaborating with firms to build a roadmap to the future. Aderant is the leading global provider of business management and practice-of-law solutions, as well as a strategic partner to firms — providing enhanced experiences that drive successful results.
Yet, this era of technological advancements is not without its challenges, including ethical dilemmas, making the need for continuous education and training paramount. These aren’t insurmountable hurdles but steppingstones on the path to progress.
To chart this path, we believe in the power of staying informed and fostering a culture of continuous learning. Our mission is to provide law firms with cutting-edge, secure and reliable solutions that not only meet their current needs but also equip them for the road ahead. With Aderant, firms can confidently navigate this technological revolution in partnership with a leading business solution provider and knowledge partner that can provide a sense of calm to their busy day.
With Aderant, firms can be confident that they will meet their bottom line, while remaining agile and efficient, during a time when building a roadmap to the future is essential. Whether time entry and billing compliance, litigation management or other key business areas that are pivotal to the success of firms, we will continue to make significant investments in AI to ensure the day-to-day operations of firms flow seamlessly. This is the standard of excellence we are committed to delivering — and one that every law firm around the world can count on when they start their day with Aderant.